Now, I want to see more canadian wines onboard. Westjet Booking Reservations sales number 850 (828)8003. ;) Air nozzles is one of the many factors I mention this 2,500+ word post, so if you think mentioning that "hurts the value of [my] reviews" then I'm sorry. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). A copy of the inflight menu can be viewed in the above tab. You have successfully joined our subscriber list. No service or not much and you can enjoy the lying down and sleeping. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. Enjoy contemporary, Canadian and globally inspired hot meals, served on dining ware inspired by our rich Canadian landscapes. I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. It was slightly overweight, so it wasn't allowing me to send it on to Calgary Airport (YYC). Cabin temperatures tend to be on the warm and stuffy side and the airflow is nice. It was 40 minutes after takeoff before my order was taken. ^Total price one-way per guest. That's exactly the case with the Amex Platinum card. Westjet Business. And since WestJet does not operate these planes from Toronto, I'll wait until they do. I'm sure introducing this cabin is a good business move for them, but this cabin is not available to most readers here, who expect to redeem points and avoid surcharges, if they can. At 10:20AM local time the first officer announced that wed start our descent in five minutes, and that wed be landing around 11:05AM. Are you serious - after drinking all that you drank and eating all that food? Overnight, you want the sleep time. Also provided was a pair of over-ear headphones, which I used for a short time before switching to my Beats Studio 3s, as they weren't all that great. . Cheese enchiladas. (Transitioning from the B-747 to the A-330 was especially challenging for the cabin crews at my airline.). They're planning on launching a custom built lounge next year though. I want to like AA but its really bad. I have to admit it looks pretty darn great overall. Here are the best cards for making your trip more comfortable. But I never paid much attention to Canada's other large airline. They aren't part of an alliance. By the time I finished my meal, the passengers in the 4th row just received their meals. It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. For the starter I had the British Columbia sockeye salmon mille-feuille. I suggested they needed one more body in the galley as each setup was prepared individually by the 2 crew members working the cabin. It turns out that they were transitioning to being . Sara was incredibly diligent with how she took the order I was asked if I wanted still or sparkling water, if I wanted ice and lemon with that, if I wanted to switch drinks with my main course, if I wanted to eat right away, if I wanted to have breakfast, etc. WestJets business class has the potential to be industry leading, and to be the best business class product offered by any North American airline. [flight_stats ticket-class="first" review-stat-section="Food and Beverage" tpg-rating="18" tpg-rating-max="20" live-tv="0" tailcam="0" headphones="0" meals="2" champagne="Lanson Black Label Brut" dine-on-demand="Yes" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. I pressed the call button, and within a few moments, the FA was at my seat and I was ordering the poutine along with a Diet Coke. A roundtrip just from Calgary to London typically runs over $3,000. Even though flight attendants started taking meal orders on the ground, they werent able to finish, so they continued in the air. Miles? It lookedexclusive. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. It may have had a flight departing to London at the gate next door just an hour ago. Food service was excellent but interestingly, equally slow. The good news is that the business class cabin feels cozy. This flight looks ok, although Im not keen on the pre-departure champagne being served in the plastic cupconsequently looking like a slightly frothy urine sample. . There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. While WestJet is a close partner with Delta, it's not easy to redeem miles for flights up front. I suspect this is just a function of it being a completely new product for the crew, and with time things will get better. Next to that were the two enclosed compartments. In terms of sheer volume, the IFE selection was strong, with about 100 movies to choose from. Similarly, I liked the style of the menu and wine list. If I ever need to fly to Canada from Europe, they will be on my radar. I have experienced better. Now it is QR. WestJet 787 Business Class dining service Small dish: Salmon Mille-feuille Small dish: Italian Antipasto Main Course: Alberta Beef Short Ribs with a glass of ice wine from Ontario Main Course: Scampi Ravioli Dessert: Pie Junkie Sour Cherry Pie Salt and Pepper shaker resembling the shape of three sisters of Rocky Mountain I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. Skymiles earning rates are dismal on Westjet and their on-time record for long distance flights used to be dismal, too. Or perhaps they can make it work with the leisure travellers. Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. This way, I could keep most of that out of sight. Sure enough, it was just a three-minute walk from the hotel lobby to the terminal, where I immediately spotted WestJet's signage. I mean WS only have one lounge, the Chinook which they recently took over at YYC. Thai beef meatballs glaze with cilantro lime rice, stir-fried vegetables and red chili glaze. Enrollment required. Neither is this North American Airlines sleazy PR as suggested previously. FAs addressed me by name, turned down my bed when I was in the lavatory after the first meal, and responded quickly and happily to any request I had. And the dishes are making me hungry. Food was wonderful and served to me around 90 mins after take-off. is comparable to Spirit or Southwest in USA, not SQ, QR or AC. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet squeezes both business and premium economy in that space, and then the rest of the plane is economy. Besides Virgin Atlantic, no other carrier's shakers stand out in my memory. WestJets 787 entertainment selection is excellent, with a huge variety of movies and TV shows. And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. To read more about the changes, see this post. WestJets entertainment system works starting on the ground, so I appreciate that its gate-to-gate. Reminded me of Wardair or Canadian Airlines but better. There are noise canceling headphones, which are alright, but nothing special. @Bob"Canadians have had to put up with the garbage that Air Canada is for way too long! Precisely the same reason that some people go out of their way to fly SQ. After two years of working almost every single day in the land Continue reading This Life in Trips 2 Shares They gave each passenger a detailed introduction to the seat, they used all the terms you use in good service (my pleasure, did you enjoy your appetizer, etc. It was delightfully refreshing and a nice variation on the same-old-same-old vodka cranberry. I don't know who they're aiming their product at. Not everyones the same. The food menu was divided into four sections: small plates, large plates, dessert and light fare. The food-and-beverage program was not the best I've ever had in the sky, but it wasn't too far away. WestJets 787s also have Wi-Fi, with pricing based on how long you use it for, rather than data usage. The ones on AA feel more sterile than a hospital. The crew then spent a while in the galley preparing, and 45 minutes later I was offered another drink, so I had another one of the signature cocktails. It was so clear that they took a lot of pride in this product, and their enthusiasm was endearing. WestJet has a fairly premium-light configuration on their 787. Direct out of YYZ, WS beats the weathered and over attitude of AC. (Enrollment required for select benefits.). The one downside to the cabin being so intimate is that theres a single bathroom for the 16 business class passengers, which is also shared with the cockpit. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. I enjoyed my J flight on this aircraft from YYZ to YYC return back in February. Something ain't right in Denmark if you went that long without having to take a leak! @SuperVC10 That would leave Canada with one airline. Air Canada's Signature (business) class is excellent. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. Creepy nonsense. Now " why would one do Westjet instead of AC at price parity? " But Ben, maybe you were starving and eager to eat & drink something. We may receive compensation when you click on links to those products. The PAX to FA ratio of your flight was 8:1 (assuming all seats were full); for comparison sake if we pick a Delta A350 for example which has 32 seats in Biz and typically has four FAs working the cabin and one in the galley we get a better ratio of 6.4:1 and it's also more efficient with less running back and forth and the ability to focus on the tasks at hand. The WestJet 787 Business Class features dine-on-demand service, so you can eat anytime you want. Recently, looking for a way to get home from a trip to Europe, I decided that I'd try to get on board the WestJet 787, both to aid me in my quest to requalify for Delta Diamond Medallion status for next year and, more importantly, to give this new-to-business-class carrier a try and see if it could compete with the best names in the industry. Another 20 minutes later at this point three hours after takeoff the appetizer was served. 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