Such a shame that you arent able to guarantee the A350 on longer routes. If you have two devices then the code will work on either, but not on both at the same time. Terms and conditions | Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Online check-in failed and we then spent 40 mins standing at the Upper Class wing check-in desk whilst agent tried to get hold of the ticketing desk downstairs to resolve it. The IFE screens are tiny and the pull out arm digs into your body when youre lying down. Onboard both aircraft, row A is the place to be. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Enjoy with a selection of carefully curated wines in partnership with London-based fine wine merchant Jeroboams. UC has no such thing as a dress code. Assorted Fruit Sours Candy Balls - 5lb. Improve earnings, maximize rewards and track progress toward dream trips. The inflight entertainment is good, with decent variation in the offers (300+ hours), but other airlines are offering a more extensive range. Find Premium flight deals. Having said that, I think the problem may have been my slightly old laptop. Virgin has plans to retire this aircraft by 2021, so I figured I really ought to ride on one before time was against me. Privacy policy | And lastly, it does make it awkward if you wake in the night and want to get up, since it is quite difficult to get up with the door shut, and opening it again while lying down isnt completely intuitive, or physically easy, though with practice it would become easier. This site does not include all credit card companies or all available credit card offers. As with Virgin Atlantic Premium Economy, plenty of food is available at all times. After the drinks service, trays were brought over with our starters. I love the Upper Class wing and the Clubhouse hence my very positive review of that portion of the trip! Since passenger flying restarted in July 2020 the airline simplified its onboard service to minimise interaction between customers and crew. The upper class has its own check-in section, which is always nice. The new business class seats feel much more spacious and comfortable than . These are wines I would quite happily drink at home, but given that drinking in the air isnt advisable because of dehydration, jet lag or the fact you might have meetings when you arrive, it does have to be a little bit special for me to be tempted, and wines around the 10 mark are fine if you really want a drink, but also are easy to refuse. While their business class is pretty good, in some areas it lags behind rivals. We also had the same. Virgin Atlantic 787 Upper Class Wilbur and Orville. Check here before booking an award fare. Which flipped down completely revealing a special sleeping surface under the seat (much like the old Singapore A380 seats). There are two common problems that come up time and time again with Virgin Atlantic seats in Upper Class. So my departure back to the UK was via Atlanta where Delta now steps in and "hosts" the pre-flight experience. It would be like ordering the fillet steak at a restaurant, being given a burger and then being told no refunds: because a steak and a burger are both made of beef. However, I cant help but wonder what it would be like if you were to fly in these seats with a crew that was having an off day. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Virgin Atlantic places Upper Class at the front of its Boeing 787s, with 31 seats in a 1-1-1 layout: Window seats are labelled 'A' and 'K', with the centre spots as 'G'. It is a 1 x 1 x 1 horizontal configuration, so it doesnt really matter if you have a middle seat when it comes to space or ease of getting in and out of the seat. Passengers can order more than one of the following options: Cream tea: plain and fudge scones with clotted cream, salted caramel spread and strawberry jam (I chose this option and wow the salted caramel addition was fantastic!). The onboard bar and purple lighting are all well and good but ultimately do little to make up for the woeful seats. The Upper Class Suite is excellent. Upper Class can be found on all of Virgin's aircraft, but the brand-new Upper Class Suite is currently only on its A350-1000s. The dining experience in Upper Class Our menus are designed to compliment your departure time, origin and destination, served throughout your flight on designer linens, plates and cutlery. TPG values it at $1,600. I was on a day flight, so I didnt sleep but the linen was nothing special, nor were the headphones. Compare the cost in points or miles to cash, and see which option is best. And to make matters even more confusing, some airlines offer different products within their own fleets. Black forest gateau with coconut vanilla cream and raspberry flakes or. Another major cruise line hikes drinks package costs sharply but there's a twist, Get more from your points with these transfer bonuses. Over 8 years later, Virgin are still flying an almost identical seat, when many airlines have private suites with closing doors in Business Class. Related: A350 suite showdown: British Airways' Club Suite versus Virgin Atlantic's Upper Class Suite. Not fast track, its own security area. Even An old Air France Business Flight I Took From Paris to Punta Cana, was miles better than this. There are also a variety of crisps and chocolate bars available at any time throughout the flight. After spending my 20s and 30s as a Marketing Director who made use of every vacation day travelling the world I am now a nearly full time travel blogger who focuses on unique adventures in interesting places which end with a high thread count on the sheets and a decent glass of wine! American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Im Amanda, an Australian who has called London home for over 15 years. Boarding was rather shambolic, with a huddle at the gate area and no distinction between classes of service. The crew were very proactive in offering to help with my bed. Quite possibly the least healthy meal Ive ever seen in my life, especially since I was back on the champagne at this pointbut delicious nonetheless. It was incredibly kind of them and so thoughtful, as we hadnt even asked. Food and drink Whichever cabin you're travelling in, you'll enjoy delicious food and drinks throughout the flight. One of the highlights of flying with Virgin Atlantic is the extremely friendly staff, no matter what cabin you are in. The newest A350 planes are fitted with The Booth. Your email address will not be published. Suffered the same issue, booked with the promise of an upgraded A350, then got switched to inferior 787 with cramped coffin seats and almost no window view. On the plane, you'll receive a welcome glass of champagne, hot and cold menu choices based on time of day and destination, and luxury table settings. This was fantastic service recovery and not something I was expecting at all. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Definitely not an ideal situation though! yes this just happened to us too. Kamara ordered the Mediterranean mezze, which much like my earlier main course, were awash in a sea of beige. would avoid VA on this plane for total lack of privacy. However, once she got on the flight, she was confronted by an angry male passenger with his family who insisted that these were his seats, which was quite unpleasant. It is worth looking out for deals and sales. Virgin Atlantic A330-300 Upper Class Seats There's next to nowhere to store a book, cables, chargers, or anything else that a passenger may want close to hand during the flight. Find the right card for you. The crew passed through the cabin every 15 minutes or so to check on passengers and around halfway through the flight they offered organic fruit ice lollies. As per TPG U.K.'s Nicky Kelvin's review of the Upper Class Suite on the A350, you'll probably be happy with any of the seats you sit in on an A350-1000 as "there was really not a bad seat in the house, although Row 1 definitely had an edge, as its footwell was larger than in other rows.". The lack of a proper toiletries bag isnt great as is only having a flat or upright offer for the seat. Food and Wine We offer specialised meals which you may prefer for medical or religious reasons. Thank you Virgin Atlantic! There are two dedicated Business Class bathrooms on the Virgin Dreamliner (for 30 seats), which meant that there was no wait at all to get changed into sleepwear. The bar on the aircraft has now been replaced with The Loft, which is really a long curved sofa facing a large TV screen. They both have 31 seats in a 1-2-1 configuration with a bar at the back of the cabin. You can lie down for a refreshing sleep, unwind in the exclusive on board bar area and even freshen up with Rituals sleep amenities. In a reversal of the simplification of its food and beverage service due to COVID, the airline is looking towards a return of some of the most popular elements of its Upper Class service. The best thing they can do now if you have any loyalty points left, is book the cheapest Heathrow upper class reward flight you can find enter the amazing clubhouse (which is still awesome) and spend as long as you possibly can inside before they kick you out of the airport and tell you that you are banned from flying Virgin Atlantic ever again. The clubhouse has the most innovative and tasty offer in the world of business-class lounges. Main was a choice of one of the following: Pan-fried seabass, creamed mashed potatoes, grilled vegetables and a lemon butter sauce, Pepper chicken masala, carrot and beans poriyal, yellow dal and coconut rice, Kadai paneer, onion pulao, aloo saag and yellow dal, Black forest tart with berry compote and chocolate soil, The cheese plate included Emmental, brie, Danish blue and was served with grapes, mango chutney and crackers. The seats are wide, the drinks are cold, and the atmosphere is calming. All rights reserved | Trellis Framework by Mediavine, Virgin Atlantic Clubhouse at Heathrow Terminal 3, 29 Most Dangerous Cities in Canada (2023) & How To Stay Safe. Despite the addition of a thin mattress pad, the surface was still very uncomfortable and I struggled to get any sleep at all. As background, the Upper Class Suite seat is a be-spoked version of the Sirius New Generation (NG) seat, with the addition of a sliding privacy screen. this is a review updating some thoughts I had about the seat (suite) having now flown it a third and fourth time (because of the return trip back from New York the following day). 7 reviews Craig Cutts (United Kingdom) 10th December 2022. Find out more Our partnership with Delta Air Lines Connect to the UK from over 200 US cities thanks to our partnership with Delta. They were all smiles, jokes, and seemed to be taking real pleasure in the flight over (and back). In conclusion, yes, Virgin Atlantic Upper Class gets a good plus rating from me because of the staff and clubhouse. It is your right to wear whatever you want to wear. Eating and drinking on our flights is a kind of a big deal. Virgin Atlantic is well known for its onboard bar. I now have a new laptop, so I will update this next time I fly with Virgin Atlantic. 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