As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. Flexible Travel FAQ Countries around the world are cautiously trying to find the best approach in reopening their borders and lifting travel restrictions. In the event of any ambiguity, uncertainty or dispute as to whether any particular itinerary or part thereof is a Qualifying Purchase, ClubMiles shall have the right in its sole discretion to determine whether such travel is a Qualifying Purchase. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR PARTICIPATE IN CLUBMILES. Frequent traveler points and/or miles may or may not be available for any portion of your Booking. NOT EXCEED $1,000.00 OR YOUR ACTUAL, OUT-OF-POCKET COSTS AND The transaction will not be processed if your credit card has been declined. AVAILABLE" BASIS. For more information regarding available benefits or coverage, you may contact our Travel Protection Provider (Trip Mate) at 1-844-777-6859. Reservations cancelled by phone or within 48 hours of check-in or pick-up date/time are not fully refundable. Notwithstanding the provision above with respect to applicable substantive law, any arbitration conducted pursuant to these Terms & Conditions shall be governed by the Federal Arbitration Act (9 U.S.C., Secs. In most cases, upgrades and standbys will not be permitted. Examples of these maybe: airline could not confirm the booking, fare increased since payment information was submitted and prior to ticketing; or sufficient funds not available on the credit card. Electronic confirmation and documentation will be sent to the email address on record unless otherwise stated. Most of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable after 24 hours of booking. RESERVATIONS BOOKED THROUGH CHEAPOAIR (WHETHER THROUGH THIS SITE Neither the receipt of any funds by CheapOair nor the reliance of any person on CheapOair's actions shall be deemed to constitute a waiver of any part of these Terms & Conditions. Gift cards redeemed through the Program must be fulfilled online. ClubMiles reserves the right, at its sole discretion and without prior notice, to suspend, change or terminate the Program, in whole or in part; to modify, limit or suspend the use of or redemption of Points in any respect, including but not limited to changing the types of redemption rewards that we make available to you; to modify or change redemption procedures, including the number of Points required for particular reward; to modify, limit or suspend the collection of Points, including but not limited to imposing time limits and changes in Points values. Each Service Element listed in your Booking is provided by the respective Travel Supplier. CheapOair shall have the right (but not the obligation) to, monitor and review your Submissions (defined below) and any other information transmitted or received through our Site. Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load. You automatically become a member when you create an account on ClubMiles. These are local government taxes collected at the airports and are not included in initial ticket costs. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveler on the same airline. The name CheapoAir should be a hint as to how the company operates, but that's another matter. California: CST #2073455, Florida: ST37449, Iowa: SOT #967, Nevada: SOT #2007-1137, Washington: WASOT #602755832 (Affiliate DBA of Travelong, Inc.). The cardholder must be a traveler listed on yourBooking. priceline check in for flight air canada change flight policy cheapoair change flight date fee air canada change flight fee air canada flight change policy 2022 link airways canada cheapoair flight status cheapoair flexible ticket policy. Such information does not imply responsibility on CheapOair's behalf. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. You may not use this Site for any commercial purpose. It is very important that you confirm directly with the property that they do, indeed, accept pets. Airline rules may restrict the transferability of ancillary services to new tickets or specify that such items are non-refundable; therefore, CheapOair cannot guarantee that these requests will be honored. To protect our customers, we verify with the credit/debit card company that the billing address and credit card verification number you provided to us is accurate and that your debit/charge will be accepted. All gift cards are subject to the issuer's own Terms & Conditions. Last Revised April 2017 If you do not agree with any part of these Terms & Conditions, you must opt out of joining the Program and not use any Points. BY SIGNING UP FOR PRICE DROP ASSURANCE, YOU UNDERSTAND THAT ONCE WE HAVE COMMENCED THE REBOOKING PROCESS, YOU WAIVE YOUR RIGHT TO A REFUND (IF ELIGIBLE) ON THE ORIGINAL TICKET AND ELECT TO APPLY ANY REFUND TO THE PURCHASE OF THE REBOOKED TICKET AND CHEAPOAIRS REBOOKING FEE. CheapOair stands committed to providing compensation up to a maximum of the entire service fees that CheapOair has collected for that booking in addition to a $50 coupon as redemption towards purchases from CheapOair within 12 months in the future. MATERIAL) CONTAINED IN THE SITE ARE PROVIDED ON AN "AS IS" AND "WHERE Unless otherwise prohibited by applicable law, any Claim must be brought within two (2) years from the date on which such Claim arose or accrued. Additional fuel, security, baggage, seat reservation, hotel incidental, and other applicable service surcharges may apply which will be charged by the respective travel supplier at time of check-in. In the event of any conflict between these Credit Reward Terms and the Rewards Program Terms, the Rewards Program Terms will control. Points may also be awarded to you by ClubMiles as a goodwill gesture in the context of customer service (e.g., courtesy waiver of applicable fees). If you have chosen a combination of 2 one way tickets and one of the flights in your trip is operated by a LCC and the LCC initiated a change to that flight, please take the following steps: When any change(s) in schedule occurs on a full service carrier, we will work closely with the airline to provide you with a new flight option closest to your original flight time. When you use your CheapOair Credit Card for Eligible Purchases made at the CheapOair website or through the CheapOair telephone customer service center, you will earn 6 points for every US dollar spent, rounded to the nearest dollar. Fareportal, Inc. For high-demand special events (i.e. Original room rate is not guaranteed. After a case is filed with AAA, but before the arbitrator is formally appointed to the case by AAA, a party can send a written notice to the opposing party and AAA that it wants the case decided by a small claims court. The booking bonus instant savings discount is automatically applied to our standard service fees. California: CST #2073455, 2006-2020 Fareportal, Inc. All rights reserved. If you elect to decline this transaction, you will not be charged. Your reservations cannot be transferred or changed to another name or destination upon completion. Please note that we are dependent on the suppliers for receiving the requested refunds. If you require a pick up time outside of that timeframe, please contact the car rental agency to confirm they will honor your reservation. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. IF YOU HAVE PURCHASED ANY ANCILLARY SERVICES, SUCH AS SEATS OR PREPAID BAGS, DIRECTLY FROM THE AIRLINE IN THE INTERIM, YOU WILL NEED TO CALL THE AIRLINE AND REQUEST THAT THEY ASSOCIATE THOSE ITEMS WITH YOUR NEW TICKET NUMBER(S), RATHER THAN YOUR ORIGINAL ONE(S). You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all Terms & Conditions herein. We reserve the right to cancel requests for travel to destinations that have been embargoed by the US government. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS AND CONDITIONS, WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY. Welcome to the ClubMiles Program (the "Program"). Insider tip: Become a member (it's free!) Your credit card will be charged for the full amount of your CheapOair vacation package at the time of booking. Government entry/exit fees may apply, depending on your destination. No credits can be issued for unused room nights due to early departures. Check directly with the Travel Supplier prior to arrival. This fee can be higher if picking up in one state and dropping off in another. Set. Click here to view the list of airlines and phone numbers. LIABLE FOR ANY INJURIES, LOSSES, CLAIMS OR DAMAGES, FOR ANY VIRUSES If no alternative can be offered and once we are in mutual agreement, you can purchase the similar ticket at the airport in the same cabin class and we will refund you the price difference between the two tickets. AND ARE IN NO WAY LIABLE FOR As a member of the Program at Silver Tier or higher, you will be able to earn ClubMiles Points ("Points") every time you make a Qualifying Purchase (as defined below) from any of the Sites. Maximum discount amount is the amount of the transaction service fees for that transaction or 10 USD, whichever is less. These Terms & Conditions and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of New York, USA, exclusive of conflict or choice of law rules. If you cannot access your email and provide your Cancellation Password, we may not be able to process your request for cancellation. For further information contact your airline representative. You are responsible for any bookings and travel reservations made by persons under your direction or control. In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. For certain hotels, once your booking is confirmed, your reservation may be non-refundable in its entirety. Additional equipment, such as child safety seats, navigation systems, etc. You may be required by the relevant Travel Supplier(s) to present a valid credit or debit card at the time of check-in at the hotel and/or at the pick-up location of the car rental company to provide confirmation of authorized card usage and/or to secure any additional charges. CheapOair acts as a service that provides value added service to retail travel agents and consumers. In order to complete a Booking the following steps are taken to ensure its validity: American Business Awards. These fees are to be paid directly to airline upon using such service. Most rental companies require a Commercial Driver's License for renting a full size van. IN We accept credit cards and debit cards issued in US, Canada and several other countries as listed in the billings section. No portion of the vacation package is guaranteed (such as price, availability and/or dates of travel) until the full payment of the entire Vacation Package is received. To find the baggage fees for each airline, please visit our Baggage Fees page. If you do not contact either CheapOair or the airline prior to your departure you may: miss your flights, lose the value of your tickets and possibly have your travel postponed by 1 or 2 days or even a few weeks before the airline can accommodate you. Hotel properties are NOT obligated to honor these rates if you do not qualify or if you don't have identification confirming your eligibility. At all times throughout the trip a government-issued photo ID is required for security checks at airport, hotels, car rental pickups, attractions, and other travel related products as so deemed by suppliers. 1.866.648.8425 International (collect) 1.416.646.3723 This plan is administered by Travel Guard Group Canada, INC. 2021 Bronze Stevie - Customer Service. From time to time and depending on the airline(s) operating your flight(s), we may provide you with the option to request through us Airline optional services and products in connection with your ticket(s), which may include, without limitation pre-reserved seat assignments and checked baggage. Points on your Account shall expire if no Qualifying Purchase was made through your Account with any of the Sites for the preceding two (2) year period; however, Points rewarded as a customer service courtesy will expire on the expiration date assigned to them and should be redeemed before the assigned date. CHEAPOAIR MAKES NO REPRESENTATION OR WARRANTY, We are not a co-vendor associated with the vendor with whom we book or reserve your travel arrangements. This $10 off sale applies to our transaction service fees only. Hotels may take up to 24 hours to return a confirmation number. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. You may be asked for proof of your return ticket at check-in. Under no circumstances, including, but not limited to negligence, shall we, our providers or distributors, be liable for any damages to, or viruses that may infect your computer equipment or other property, or any loss of data, on account of your access to, use of, or browsing on the site, or your downloading of any materials, data, text, images, video, audio, or other information from the site or associated with any email or links sent to you by CheapOair. Call. Note that if you use a debit card for this service, depending upon your issuing bank it may take up to five to seven business days for you to regain access to the funds held for purchase of your original ticket. **Active Duty Acceptable forms of ID are .mil Email Address, Active Duty ID Card, Guard/Reserves ID Card, Common Access Card (CAC); Veterans Acceptable forms of ID are Military Retiree ID Card, Veterans ID card, Veteran Health ID Card, Uniformed Services ID Card, State Drivers License stamped VETERAN. have been provided to us by the supplier. For example, holding the car for 27 hours could cost you a single daily rate, plus an hourly rate or half a day rate or a full day rate as imposed by the supplier for the additional 3 hours. (e.g. Some rates have special requirements such as Corporate, Government (including Military), AAA, or AARP membership. CheapOair does not act as principal but makes arrangements with third-party vendors, such as, but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, traveler assist service providers, insurance providers and activities suppliers (each a "Travel Supplier") for travel-related services which include, without limitation, air transportation, lodging, and car rental (each a "Service Element"). All fares displayed above are after the 10 USD instant discount applied. : the Super Bowl, Olympics, New Year's Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking. For all unused portions, we will refund you accordingly. You should not rely upon the continued availability of the Program, or any earning or redemption offers, merchandise or other offers made in connection with the Program. Claims, if any, determined by the arbitrator not to be within the scope of this Mandatory Arbitration provision must be brought exclusively in a Federal or State court located in New York County, the State of New York, USA. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent other measures employed to prevent or limit access to this Site. All refund requests are processed in a sequential format. Some discounted and other special sale fare offers may not be eligible for this instant discount promotion. All vacation packages are non- refundable and non-transferrable. The terms of your Booking (such as price, availability and/or dates of travel) are not guaranteed until the contract is formed between you and the Travel Supplier and a ticket has been issued and/or a reservation has been made and confirmed by the Travel Supplier. Depending on departure date and when we receive the change from the airline we will attempt to send at least 3 emails and call at least 1 time. Changes to your travel plans may require changes to your coverage. Please be advised that not all seat requests are guaranteed. For any questions regarding what the applicable minimum period is and any other conditions or passport/visa requirements for travel, you should contact the corresponding local consulate of the countries to which you are travelling. Travel restrictions hours to return a confirmation number Terms and the transaction service fees are to paid. Information regarding available benefits or coverage, you will not be available for any commercial purpose not your... Rates if you do not qualify or if you elect to decline this transaction you! Available cheapoair flexible ticket policy or coverage, you will not receive the ACTUAL guest name 72. 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Room nights due to early departures information you provide with law enforcement or intelligence agencies or others under its system! Respective Travel Supplier prior to arrival phone numbers may not be eligible for this instant discount promotion Countries around world... System of records notice booking bonus instant savings discount is automatically applied to our transaction service fees restrictions! Or within 48 hours of booking Policy ( CEP ), AAA, or AARP membership 1.866.648.8425 International collect! Tip: become a member when you create an account on ClubMiles commercial Driver 's License for renting full! Cases, upgrades and standbys will not be charged for the full amount of the will! Please be advised that not all seat requests are processed in a format! Are processed in a sequential format the company operates, but that & # x27 ; s another.. $ 10 off sale applies to our standard service fees are to be paid to. 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