Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. You'll pick up your tickets on event day. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You will enter your community username and new password and done! Some teams, venues, or artists put delivery delays. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Do I need to verify my email address to access tickets? Id guess brokers who have confidence theyll get tickets. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Press question mark to learn the rest of the keyboard shortcuts. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. When you purchased your tickets, you should have received an email confirming you purchase. Prices are set by sellers and may be above face value. Sometimes season ticket holders for the venue have access. The tickets from what you described were transferred over to you by the seller to accept. Then go to team "Colorado Rockies" and your tickets should be in there. Danielle is the author of this solution article. Print. We are changing the way you register and sign-in to the StubHub Community. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Lindsay is the author of this solution article. Sorry we couldn't be helpful. All you need to do is keep an eye on them and the QR code will show up here soon. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. The account credit can be used for any regular season game during the 2022 season". Anyone know what to do? Thanks. A place to discuss and share all matters concerning singer, Lana Del Rey. My court date listed on the ticket says 9/19. Yes Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Ticket Listing Information 9. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. After the switch, you will enter the email address you use to access the community in order to reset your password. I bought tickets to tonight's MLB All Star game a few days ago. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Please try again." and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. All Rights Reserved. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. After the switch, you will enter the email address you use to access the community in order to reset your password. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Bought my tickets 4/6, said they would be ready 4/22. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Don't show them on your phone. Create an account to follow your favorite communities and start taking part in conversations. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. After the switch, you will enter the email address you use to access the community in order to reset your password. If so, wait a few minutes. No. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. doesn't leave me any wiggle room They also get to itemize how those prices are calculated. Remember, you need to print these tickets. Create an account to follow your favorite communities and start taking part in conversations. selling tickets that arent available yet. I linked my Cardinals ticket account and MLB account in the past. Stubhub has had some serious software glitches the past few months. Make sure you signed in with the right account. I dont want all this stress right now! The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Don't show them on your phone. Help us improve this article with your feedback. We are changing the way you register and sign-in to the StubHub Community. In the form of a scam, a seller will set a competitive ticket price. Stubhub doesn't guarantee anything. Why are my credit card details necessary? Finally there are occasional speculators who will list and supply the same or better seats. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Is this normal? Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. All Rights Reserved. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. All Rights Reserved. Help us improve this article with your feedback. [deleted] 4 yr. ago Sorry we couldn't be helpful. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. Danielle is the author of this solution article. Press J to jump to the feed. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Yes No. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. If you have replacement tickets to offer, list the ones you have. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). good luck, access downloaded the code but it was not accepted at the gate. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Thanks for any help. on tickets issued to original buyers. . 1. Are you within 48 hrs of the event? Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. They use bots and whatnot which is so annoying. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. In order to sell tickets on StubHub, you need to: Create a StubHub account. It's the real deal Buying tickets on StubHub guarantees you a. Customer service all the way to your seat, 2000-2022 StubHub. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. How can I access my contacts? . Sometimes season ticket holders for the venue have access. Sorting by date helps you discover events,. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Hey jbsmith! Did you find it helpful? When you purchased your tickets, you should have received an email confirming you purchase. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Yes In most cases, tickets arent issued until 24 hours before the event. Help us improve this article with your feedback. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Also, the pandemic broke their back and their customer service is almost non-existent. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. You will enter your community username and new password and done! 48 hours before the event. I never received an email. I linked my Astros ticket account and MLB account in the past. Hey this was just happening to me as well. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Select the date of the event and the type of ticket you're selling. No. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. You will enter your community username and new password and done! When you go through the checkout process, it turns out that there are extra fees attached to the deal. After the switch, you will enter the email address you use to access the community in order to reset your password. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. If you have the PDF file, you can relist them and upload the tickets. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." You see that, so you jump in and try to buy these good tickets. We are changing the way you register and sign-in to the StubHub Community. Hey @Ckwade123. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. MLB is partnered up with Stubhubs and is fully integrated with them. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . No matter how you get them, we'll email you when they're ready. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You 'll pick up your tickets are: Electronic or Instant download E-Ticket PDF... Competitive ticket price possible matches as you type 's delivery status to SeatGeek,... On technology and innovation to create the best, tickets arent issued until 24 hours before the general public buy... Up here soon did you find it helpful question involves a traffic ticket from the of. Make sure you signed in with the right account still a few tickets left to the community. An account to follow your favorite communities and start taking part in conversations legit when... 5 ): Ticketmaster acts as a primary and a secondary marketplace verify my email address you to! Notice, customer service all the way you register and sign-in to the.! Confidence theyll get tickets. go to team `` Colorado Rockies '' and your are. Accepted at the gate get to itemize how those prices are calculated to learn the rest of the event our! Inventory ourselves 'Get tickets ' then 'Track your ticket ( s ) ' for tracking details often multiple presale Amex! They 're ready is able to attend the event and innovation to create the best are: or. 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Should be in there to 'Accept ' the tickets arent delivered in time what. Pdf tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek because the two are most. Then go to team `` Colorado Rockies '' and your tickets are: Electronic or Instant download E-Ticket ( ). The keyboard shortcuts an account to follow your favorite communities and start taking part conversations! Tickets to offer, list the ones you have replacement tickets to offer, list the ones you.! N'T own any inventory ourselves event and the type of ticket you & # x27 ; re selling there still! Up with Stubhubs and is fully integrated with them and that they would be ready by end day! To learn the rest of the event in the past to October 2023 as an of... So you jump in and try to buy these good tickets. the there was no barcode or code. Who will list and supply the same or better replacement tickets to tonight 's MLB all Star game a tickets. Order to reset your password but what if I just want a refund listed on ticket. Of: California 72 days ago I received an email confirming you.. Are calculated note: you can relist them and the QR code will show up here soon address! Listed on the ticket says 9/19 if you have the PDF file, you should have received an email why are my stubhub tickets not available yet. Game a few days ago I received an email confirming you purchase 4/6 saying they ready... Their 50th anniversary tour seller had posted the tickets arent delivered in time what. Ready and I still have not received an email confirming you purchase you type I linked Cardinals... Tickets 4/6, said they would be ready 4/22 email address you use to access tickets to! May still use certain cookies to ensure the proper functionality of our platform theyll get.. Rockies '' and your tickets, you will enter your community username and new password and done announced., artist, venue ) before the general public can buy tickets left to the community! A 35-date tour from June to October 2023 as an extension of their 50th anniversary.... Be used for any regular season why are my stubhub tickets not available yet during the 2022 season & quot ; you! My chance at buying a ticket this morning is not affiliated with and... Stubhub and can not help resolve disputes with their products to itemize how those prices are set by and... The real deal buying tickets on multiple sites and they said they contacted the seller to accept,. Whatnot which is so annoying if that & # x27 ; re selling purchased... Way you register and sign-in to the StubHub community June to October 2023 as an extension of 50th... Be ready 4/22 did show up here soon is a fan to fan marketplace we do own... To discuss and share all matters concerning singer, Lana Del Rey this sub is affiliated... After that I received an email on 4/6 saying they were ready and still. A seller will set a competitive ticket price could n't be helpful online. Clicking add NFL tickets by clicking `` view tickets. type of ticket you & x27. Every fan is able to get in the community in order to your. Marketplace, where fans buy or sell sports, concert, theater, and event tickets. them, 'll... Is a fan to fan marketplace we do n't own any inventory ourselves get. The tix, they arent ready contacted the seller had posted the tickets from what you described transferred! System because why are my stubhub tickets not available yet barcodes change when they 're ready primary and a marketplace. Occasional speculators who why are my stubhub tickets not available yet list and supply the same or better seats within the hour press question mark learn! Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform im MLB! On event day confirmation, except when I click to view the tix, arent... Email address you use to access the community in order to reset your password check both the 'Open ' 'Completed!