I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. I waited in excess of 30 minutes, the clerk had difficulty with the check machine; proceeded to tell me she could not process the check. To whom it may concern: I visited the Wynnewood village Ross location today for a return because the store was convenient from my mother's house. We returned a shoe rack that cost $24.99. Advancing our Diversity, Equality, and Inclusion (DE&I) commitment, Commitment to our Equal Employment Opportunity (EEO) policy, A comprehensive total rewards package, including competitive pay and benefits, Safe working environments, including COVID-19 mitigation measures, Opportunities for Associates to share feedback, Scholarship program for Associates and their dependents. Mrs. Ross Satin-trimmed Fringed Crepe Kaftan - Red $1,060. I have been shopping at Ross since I was 18. Daily health checkups of all the associates working in the store. 32 reviews of Ross Dress for Less "I always shop at Ross Stores. I purchased a Calphalon skillet several years ago at a Ross store and need to make a warranty claim through the Calphalon company on the item. I will be complaining to the Federal Trade Commission next if I don't get my ridiculous "return activity report". Child, foster child, step-child. Return Policy. There are instances where some people allow their children to run and play in stores; children break things. The terrible employee ever!!!!! Ross will provide you with a refund through the original mode of payment. I was reading some of the other post and just would like to comment on some of them as far as returns. They refused because the receipt was one day off. show ID when I used the store credit. Can i ask why or should i go back and lt the store know. Also who cares if someone knows your divers license number, that os not sensitive information. It is suggested that when you make a return, that you are to bring the original form of payment with you to avoid any hassles. I had 3 at that time for a total of 41.00 dollars. High-explosive action, even for hitting air targets, is minimal, the main damage comes from striking elements. A few days after Christmas I decided to return some things that I had purchased for myself that I decided against. Enough said. It was a 10kt gold Love-knot design. I feel like they took advantage of her. The refund verification system used by this retailer requires that the receipt number be entered into it, and consumers must also provide a valid picture ID at time of refund. Since most of their clothing items arent damaged, they can afford to cut the price a bit to move an imperfect product. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or store credits if the item is used, worn, or altered in any way. They also advised me that my drivers license has been blocked do to returns without a receipt. If it takes a second to take it should take a second to return. Remember that youll still need the purchase receipt. No MORE good quality and forget about cotton ones. My Godwhat happened to customer service? I am now aware of their store policy and their pure neglect in communicating this fact at the time of the gift's purchase. Being mean and nasty to Ross employees does not mean you will get what you expect either. That is totally wrong!! You can even return the qualified items following 30 days of procurement on the off chance that you didn't get time in one whole month to return the item. . I bought a pair of kd 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a half months ago. During this time of Xenophobia, I felt uneasy by this encounter wondering if ROSS has issued special instructions for dealing with immigrants. Manager and associate both said "do what you gotta do." By P&J and EE readers. All images are representative of merchandise carried in our stores. After I washed them one of them had a small hole in it. 3.4 out of 5 stars. I tried to returned the items on 11/23/20, because myself nor my daughter could wear them. WOW! I will keep shopping there. If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! The associate I dealt with was Katie at the commercial palms location off bruse b downs, I don't know what to do I have to take a shirt back that had a whole it the side and I have no tags or nothing. I'm one of those people hold on the receipts forever and of course the ones I always seem to lose or misplace are Ross. Be sure to check items especially clothing closely before purchasing. generalized educational content about wills. Can I still return them? You can return your Ross product to any of the Ross stores. credit for $14 and paid the balance of $22 with my Discover card. Thank you. In fact compared to all the other Ross stores I've been to "and believe me I've been to many throughout the Bay Area" this CV Ross is by far the best! in 3 reviews, Nicely organized and huge selection, especially when compared to TJMaxx next door. in 2 reviews, The lines can be long, if you go on a Tuesday or in the evenings, otherwise, no problem. in 3 reviews, Yes they are open. The associate that came over to help was rude as well. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. I couldn't find the receipt. Tj max&Marshall's will be around. 595. Associates returns must be done with a receipt. Unfortunate cause i did love the original patterns of the curtains i returned. With Ross, it's better to really think before you buy. This is just one example. He only wore them for no more than 5 minutes. I have spent a lot of money in Ross and in different states. The warranty is for a full 10 years, but I can't prove the pan isn't "out of warranty" without an approximate date. Here are some ways shoppers keep their bills low at Ross Stores. I walked to Ross (2 miles) to return to tennis shoes I bought for my son whom I haven't seen in months. I will say the cashier was nice and of course asked to speak to the manager and she was as well but explained that there was nothing she could do for me. I refuse to get into trouble by not following procedures. Thought I would add my experience hope it helps because I came to this site also wondering when my return would go back on my card. You never know if they might have the perfect item for you for the perfect price. I hardly ever bring anything back but when you do - you meet the most nasty side of the cashiers. I wish and pray for that company's sake (bc they are the very few SMART retailers of whom do not offer online shopping which in turn is all returned to that customers "closest store"& comes off thet individualnstores goal for that day, wk, or month. He never left the store with it. In general, any software you purchase from ross must be kept closed in order to be eligible for a return. In-store returns are very flexible, ensure that you are accompanying the product with purchase receipt. Manager Tells Me I Need My I.d. Please keep this in mind next time your purchase with your debit or credit card. I would rather pay more for a better quality item that would be returnable. I have spent thousands of dollars at various Ross stores. She told me that is manager on duty and the things have to go on her way!!! Probably because they are seconds/not first runs at the factory/imperfect but the household goods seem to always fare well or at least they have for me. I was not denied the return. The standard bereavement policy suggests three to seven days of leave, but the actual amount will vary based on the bereaved's relationship with the deceased. ..I have recitpe thank you very muxh.My Wife and I Love "Ross" we will still continue to shop there than you Raymond. Well I found another receipt and read it 3 times. Learn about Ross Stores Bereavement Leave, including a description from the employer, and comments and ratings provided anonymously by current and former Ross Stores employees. I try not to do it with tags that are plastic tagged into clothing because it's impossible for a customer to switch tags like that but, when I have a sticker tag or a reduced tag on an item, I look to see if the description matches, I pay special attention to older looking tags and tags that look like they may have been tampered with. I was like wow he never even left the store, but because he opened it its non refundable. I was wondering if I could take it back without the tag, I bought somethung from burke,va that time 02,10,2017, same day 1 hours later I was returned with my receipt,I was charged with my credit card,today is date 02,13 2017, suddenly I check my credit card online, they were not refund my many,this is bad experience,I just wanna share with everyone,also workers cashier they were not nice. Maybe it was a shirt or even jeans that was for pregnant people and you want to return it then they say "sorry you can't return this item because you wore it once." This is ridiculous. Knowing to get the senior discount can save you a bundle. I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. I have not had any problems returning items at Ross as long as I was within STORE policy. Can I exchange to items for one item if not used or worn? I bought earbuds there and one side doesn't work quite right do you guys do returns for electronics I couldn't find a section on electronics on your website. To start I love that you all carry size 18,keep pushing those 18s to the Midwest's Chicago store 60619 to be exact. Will Ross accept the designer tags without the Ross price and barcode on clothes for a return? What a horrible way to do business. I was so mad at the way she treated me I didn't say anything except thank you to the lady that helped me. The cashier explained that she could not give me cash it would have to go back on the debit card it was purchased with which I did not have as my husband was with me when the purchase was made and he paid for them. I left the purchase on the counter and it will be a cold day in July before I set foot in any Ross store again. You can request the information this database has on you just like you would your credit report. So can I exchange it for a size 8 please? As the cashier rang my items she asked if i wanted them wrapped(picture frames) about 15. I am a working professional and this is not the first time I was treated with disrespect at this Ross'. They are providing sanitization to all customers and associates. We reserve the right to change this Policy without prior notice. I have the receipt and it has not been 30 days since the date of purchase. When I returned, I immediately went to return with my receipt. I sent him inside to return it literally 2 mins after I bought it and the Same 2 woman refused to refund the bottle of cologne stating that they don't refund cologne. Never Ever Buy Purchase Perfume,they Dont Accept Returns Once You've Removed Plastic..the Scent Doesnt Last For Long, Such A Waste Of Money :(. Bothered by the encounter, I searched the internet for a statement of your return policy and saw no requirement for ID, certainly no requirement specifying a federal ID. Ross system is very detailed,it tells you what you have bought,how much you have spent,how you paid etc. Apparently they are rude at all the Ross's around the world because I live here in Fort Worth, Texas and I love Ross Dress for Less, but the employee's that work there are horrible and if you say something to management about their attitude their worker they look at you like I don't know why you are telling me because I'm not going to say anything to them so you might as well leave. V. Ross return policy sucks! Anyway, they told me they could not take back liquids. The refund will be initiated only if approved by their Refund verification system. Ross is a great discount store, be a smart buyer! I never put them on. (these are the people who ruin it for the honest ones.) And in all the last minute back to school shopping, with so many new items I misplaced my receipt and when I went to exchange the shoes they only wanted to give me half credit. If the tags are off and you don't have your receipt your damn problem. I had tried to return an item without a receipt, with the tag and everything still intact, but the employee said I'd only get $1.99 back and it's within their policy. If you purchased multiple pieces of jewelry, any of them were the same price and you removed the tags, it's possible that you mixed the tags up. I bought that pair of shoes yesterday. i really did not have time to argue about the whole transaction. Copyright 2012 - 2023, ReturnsAndRefunds.com. How stupid!waste of time. I went to customer service where it said returns go and was ignored by the sales people who saw me standing there for about 5 minutes so not too long but I didn't understand why it took them 5 minutes to tell me to bring my returns to a regular register. For check purchases, youll have to wait 5 days for a cash refund. Get a Sale Alert. I will never shop Ross or a dd discount again . Read on to learn about the Ross Stores' senior discount, as well as other helpful techniques for finding the best items for the lowest prices. I'm just saying that Ross can change their policy and maybe, just maybe I will change my mind about my opinion. In many stores, theyll give you a card that will be the key to getting your discount. It was like I walked 2 miles just to give them $49. So I was wondering if I could go back to the Ross I bought it from to exchange it for a bigger size? Shouldnt every member of your family have health insurance to reduce your out-of-pocket medical costs? We have no say over this process. If so can I get a new ring. I bought a pack of hangers there. Ross uses a refund verification system, and all the returns are subject to verification. I found the sizes i needed in a different pattern unfortunately. Callback tomorrow and speak to someone else. Rang my items she asked if i could go back and lt the store i was wondering if Ross issued. 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