Had I been clear about Vivid Seats being a re-seller from the beginning I would not have purchased these tickets, she wrote. No refund is due from the seller., The attorney generals office forwarded the companys response to Valentine, assuring her that it would remain a part of our files and that complaints like hers will also help us monitor questionable business practices and set enforcement and legislative priorities.. Of course, resellers dont increase the supply of tickets, and there is little evidence that they offer bargains. https://www.ripoffreport.com/report/seat-geek/took-money-got-tickets-1512823, Seat Geek Did not refund my money from a cancelled game back on January 2nd 2021 NYC NY, Seat Geek Delivered package to wrong person. Last Updated on April 28, 2020 by Olivia Perreault. Your email address will not be published. SeatGeek is the smart way to buy and resell tickets to thousands of sporting events (NFL, NBA, NHL, MLB, MLS), concerts, festivals, and Broadway/theater shows. https://www.ripoffreport.com/report/seat-geek/took-money-got-tickets-1512823. It, too, features a cartoon seahorse, as well as an aerial image of the amphitheater and a Google Maps link for directions. 2023 NYP Holdings, Inc. All Rights Reserved. Subscribe to our newsletter to get our investigations delivered straight to your inbox. If you still don't have an adequate response, try emailing SeatGeek at hi@seatgeek.com. In the FAQs, SeatGeek stated that the venue would send the tickets within 24-48 hours of the scheduled event - this never happened. Scores were hit with hidden fees that doubled or tripled the prices theyd seen initially advertised. Seats for the musical Waitress, she pointed out, were available at her venue for $118.64. REBUTTAL BOX Hiding negative complaints is only a Band-Aid. contestant stuns fans with cringey hobby: 'I know I'm old', Aaron Carters mom shares grisly new photos of late sons death scene, Jay Leno reveals his unbelievable new face three months after car fire, Bruce Willis wife Emma Heming posts throwback clip after husbands dementia diagnosis, Good luck 'worming' your way out of this one, Kanye West and 'wife' Bianca Censori look surprisingly happy on dinner date. SeatGeek isnt alone; multiple ticketing companies have quietly changed their refund policies amid the ongoing global pandemic. TicketNetwork would not answer Reveals questions about its relationship to tickets.jonesbeach.com either. your claim status, claim form or questions about when payments are The FTC sued the reseller and two of its partners in 2014 for knowingly profiting from deceptive venue-mimicking tactics. The partners named in the suit had employed audacious methods to fool consumers into believing theyd arrived at an official venue box office, according to the complaint. Photo by DaShaunae Marisa for Reveal. But four days later, as he was preparing to travel to Florida, he got another email: There were no tickets after all. The situation was promising, but a few things still had to break right. SeatGeek is the Web's largest event ticket search engine. Barclays Center Ditched SeatGeek for Ticketmaster After Recurring Tech Issues. For non-season ticket holders, payouts are processed 24 hours after the event occurs with a 1-5 business day processing period. By the 19th century, so-called ticket speculators who purchased seats to sell at a markup were so prevalent that they became media scapegoats. Improbably, miraculously, the Bills were headed to the playoffs. The plaintiff brings charges including breach of contract, conversion, unjust enrichment, negligent misrepresentation, unfair business practices (under New York state law), and breach of express warranty. According to a 2018 report by the National Consumers League and Sports Fans Coalition, four white-label domains tickets-center.com, box-officetickets.com, ticketoffices.com and onlinecitytickets.com accounted for roughly two-thirds of Vivid Seats web traffic. This is why, as game day approached, he found himself in a car speeding toward the airport with no real plan in place. Thanks for your interest in republishing a story from Reveal. Thanks for contacting us. SeatGeek Class Action Seeks COVID-19 Ticket Refunds, COVID-19 Class Action Lawsuit and Settlement News, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. SeatGeek then quietly and retroactively changed the terms of their buyer guarantee to a full refund or a credit to be used for a future purchase to be determined in SeatGeeks sole discretion.. While scams have been tried on SeatGeek, the platform has multiple guarantees in place to protect both buyers and sellers. I purchase tickets through Seat Geek for a Harry Styles concert that took place on 10/14/21. In 1856, The New York Times complained that the pertinacity with which these gentlemen persist in thrusting reserved seats in your face is intolerable. Twenty years later, another Times editorial observed that gangs of hardened ticket-speculators exist and carry on their atrocious trade with perfect shamelessness. The brazen tactics persisted for more than a century: In the mid-1990s, when a group of ticket resellers faced criticism for paying homeless residents of Austin, Texas, $50 to wait in line overnight to snatch up Bruce Springsteen tickets, one broker told a reporter: Its free enterprise. All rights reserved. .top-of-article-prompt{border-bottom:1px solid #cccccc;padding-bottom:32px;}. Dont click on those slick Ads! The reality of the situation is that, in spite of the passage of the BOTS Act (of which Ticketmaster was a staunch supporter), the number of bots Ticketmaster has blocked from our site has continued to grow exponentially, Howe wrote in her testimony. Required fields are marked *. Quinquagenarians and above in Australia are outspending their younger counterparts by nearly 8%, reveals new research highlighting the purchasing power of over 50s, Chris Martin has revealed Coldplay are taking time over the next year or two to assess how their next tour can make a positive environmental impact, Cody Conway, the man behind Buffalove festival, is the target of a lawsuit by NY's AG over claims he pocketed almost $15,000 in ticket money for the cancelled 2017 event, The O2 operator says it welcomes the competition from MSG Sphere London but questions whether it "should be located in east London so close to existing venues", The south London park could potentially see up to eight full days of music next year and 5dB louder much to the annoyance of Wandsworth Council, The government in Germany has extended its ban on large events by two months, but with exceptions for those able to comply with coronavirus regulations, The essential live music business newsletter, Events & Festivals Production ManagerWildkind, Blackfriars, LondonFull Time50K + Benefits. Taking on powerful interests demands lots of time, a strong backbone andyoursupport. Yes, SeatGeek is reliable. Valentines freely chosen acceptance of the terms and conditions indicate that she did make a conscious and educated decision to purchase these tickets, the company concluded. Life's an event. The disclosure conveys to consumers that the ticket seller has secured the advertised tickets but does not yet possess them, the lawsuit said. Has your experience with this business or person been good? The prices seemed a bit steep, but Something Rotten! is an acclaimed musical comedy, and she assumed she was at the Wilson Centers box office. Get more stories like this in your inbox by signing up for IQ Index, IQs free email digest of essential live music industry news. Within this ecosystem, there is significant cross-pollination: Ticketmaster, for example, operates its own large resale platform; in 2018, it faced public scrutiny for allegedly double-dipping there. Some build deceptive white-label websites that use copycat fonts, venue photos and other tools to trick fans into believing theyve reached an official box office site. Similarly, the highest price for a show called Dinosaur World Live was $46.96 at the Wilson Center. The suit, which alleges that SeatGeek rescinded its money-back guarantee amid the widespread cancellation of live events, comes three weeks after similar legal action was initiated against ticket-resale rival StubHub, which is also offering credit instead of cash refunds for cancelled or postponed events. Top Class Actions is a legal news source In February 2018, one Massachusetts resident said they watched tickets to see comedian Rachel Bloom disappear in almost no time at all. They ended up on StubHub shortly thereafter for nearly $500 a 15-fold increase over their $32 face value, according to a complaint filed with the states attorney general. Still on his phone, Pender found tickets on a prominent resale marketplace called TicketNetwork. Yet the company abandoned the experiment the following year after it hurt the bottom line: Because competitors elsewhere continued advertising lower prices and tacking on fees later, prospective ticket buyers perceived StubHubs efforts to be more transparent as a naked attempt to rip them off. Trader is represented by Nicholas A. Coulson and Steven D. Liddle of Liddle & Dubin PC. I live in Atlanta and cannot afford to go to New York. strict standards for business conduct. The company has a valuation of $1 billion, according to the release. On March 12 once it became clear that events across the nation would be called off because of the coronavirus pandemic the SeatGeek class action lawsuit states that the company posted assurances via its website and Twitter that its long-standing Buyer Guarantee would be honored for events canceled as a result of coronavirus concerns. drug injury lawsuits and product liability lawsuits. The complainant wrote that they had completed the entire purchase process before realizing theyd bought from a secondary seller. You also cannot sell our material separately or syndicate it. Ticketing platform SeatGeek announced today that it had raised $238 million privately as part of a Series E funding round. Next to this language was a question mark. Ripoff Report on: SeatGeek - Seatgeek seatgeak is dishonest and misleading. Actions does not process claims and we cannot advise you on the Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Please note, we will not provide indemnification if you are located or publishing outside the United States, but you may contact us to obtain a license and indemnification on a case-by-case basis. All vendors who sell on SeatGeek have a 100% guarantee, and vendors are required to pay 120% if a ticket is fraudulent. You can safely do transactions without fearing a virus or becoming . Day processing period their atrocious seatgeek lawsuit with perfect shamelessness trade with perfect shamelessness at her venue $. At a markup were so prevalent that they had completed the entire purchase process before realizing theyd bought from secondary. 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